"My two daughters live on Facebook, and social media is their mode of communication."
"Ultimately, it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life, and brands will have to simply follow suit."
"I had a teacher, he was 86 years old and his name was Luigi in New York City, and he said, 'Never stop moving. You get to reinvent yourself.' So you have to find ways to reinventing yourself. Especially today, because it's a whole different market - social media is so important."
"As social media is less about technology and more about relationship building, we are starting to see more women have a heavy influence if not dominant role in the social media space. It's no wonder that Facebook is being run in part by chief operating officer Sheryl Sandberg."
"When I was in Japan on tour in 2010, I felt like I was 30 years into the future. I love technology and they are so advanced with their phones, computers, everything. I think they had the iPhone way before we did in the U.S. I love gadgets, games, social media and I try to stay ahead on all that stuff, but they get it all first."
"Like all technology, social media is neutral but is best put to work in the service of building a better world."
"There is a fundamental shift that social media necessitates in business today - the need to transition from 'Me First' to 'We First' thinking."
"At a minimum the majority of search dollars will flow to a social media model because people care most about what their peers think and the technology is there for that information to be quickly shared on products and services."
"The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is driving a qualitative shift in the nature of relationships between brands and their customers."
"In the coming years, if not sooner, social media will become a powerful tool that consumers will aggressively use to influence business attitudes and force companies into greater social responsibility - and, I suggest, move us towards a more sustainable practice of capitalism."