"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."
"Owners of dogs will have noticed that, if you provide them with food and water and shelter and affection, they will think you are God. Whereas owners of cats are compelled to realize that, if you provide them with food and water and affection, they draw the conclusion that they are God."
"It's a little known fact that one in three family pets gets lost during its lifetime, and approximately 9 million pets enter shelters each year. That's why it's a wonderful thing to get your pet microchipped and registered with your contact information because then they can be located and the owners can track where their pets are."
"I am excited to rise today to support National Mom and Pop Business Owners Day. This celebration honors the husband and wife business owner teams whose work helps drive the economy and fuel job growth."
"Baseball is a public trust. Players turn over, owners turn over and certain commissioners turn over. But baseball goes on."
"I have a dream that one day on the red hills of Georgia, the sons of former slaves and the sons of former slave owners will be able to sit together at the table of brotherhood."
"Most small business owners are not particularly sophisticated business people. That's not a criticism they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA."
"A writer should get as much education as possible, but just going to school is not enough if it were, all owners of doctorates would be inspired writers."
"If those in charge of our society - politicians, corporate executives, and owners of press and television - can dominate our ideas, they will be secure in their power. They will not need soldiers patrolling the streets. We will control ourselves."
"The Bible is a radically pro-slavery document. Slave owners waved Bibles over their heads in the Civil War and justified it."