"No matter what message you are about to deliver somewhere, whether it is holding out a hand of friendship, or making clear that you disapprove of something, is the fact that the person sitting across the table is a human being, so the goal is to always establish common ground."
"I envy people with dreams and passions, but I don't think that way. I still don't have a 'bliss' to follow. For people like me - I suspect that's most people - holding out for a 'dream' or a 'passion' is paralyzing. I just like having work I enjoy that feels meaningful. That's hard enough... but it's enough."